SHIPPING & DELIVERY
Order processing will not begin until we receive a confirmed order and full payment reflecting in the Ladies Lair banking account.
We promise that all our parcels are 100% discreetly wrapped, with no indication of what is inside!
We make every effort ensure that your parcel is delivered with ding dong happiness.
Orders within South Africa
Although we try our best to get your order to you as quickly as possible, delivery can take between 3 and 5 working days, depending on the destination (3 to 5 working days for most city centres, and 5 + working days for outlying areas).
Orders placed on weekends and public holidays will be attended to on the first business day thereafter.
We deliver between 09:00 and 17:00 on Mondays to Fridays.
Kindly check that we have the correct address on your order, that you are contactable and ensure that someone is available to receive your package during delivery hours. In the event that no one is available to receive your package at the given address or that you have not made prior arrangements with the courier company or Ladies Lair with regards to any changes of delivery options we will strive to deliver your package to you within a reasonable timeline subject to availability of resources and a new delivery schedule. Please note that additional delivery costs may occur.
While we strive to ensure that stock levels are accurate, this may not always be possible. Should it transpire that a product is out of stock, we will either offer you an equivalent product, notify you of how long it will take for new stock to arrive, or provide you with a full refund.
We reserve the right to adjust delivery costs on orders over 5 kg.
Delivery to Major Cities or Town
- R170.00 delivery charge for order under the value of R600.00
- Free delivery for orders to the value of R600.00 and more
Delivery to Outlying Areas
- R185 delivery charge for order under the value of R800.00
- Free delivery for orders to the value of R800.00 and more